Trident Networks has merged operations with digital.forest. In an ongoing effort to better serve our new clients we have consolidated our web helpdesks into a single application. I realize that change can be difficult and will to do everything in my power to make your support experience the best available.
digital.forest technical support can be reached 24 hours a day and 7 day a week, including holidays. Our professional staff of technicians and system administrators are available to assist you with your urgent needs or to help make changes to your service.
Our phone numbers are as follows:
- 1-877-720-0483
- 1-206-838-1630
- Press option 3 for technical support
- Press option 5 for billing
- Press option 2 for sales
- 1-206-838-3749, fax
The digital.forest web based ticket system is located at helpdesk.forest.net. Please call our sales or technical support staff to setup a login if you don't already have one. We are available to instruct you on the use of this helpdesk system, as it is a bit different than what you may be used to. You must have a valid login to submit a support ticket.
Please feel free to contact me directly to discuss any issues or concerns about our services.
Shawn Hammer
Director Technical Operations
digital.forest